Refund policy
📄 Licensing
Purchases include a non-exclusive, non-transferable license for personal and commercial use, unless otherwise stated.
Indie License
For freelancers hobbyists or individual creators. One person per license.
Studio License (5 Users)
For studios, agencies, or teams with up to 5 users working within the same organization.
Studio License (20 Users)
For studios, agencies, teams or educational institutions with up to 20 users under a single organization.
You may:
- Use the files in personal and commercial projects
- Modify and incorporate them into your work
You may not:
- Resell, redistribute, or sublicense the original files
- Share the product on file-sharing platforms or asset repositories
💲 Returns & Refunds
As our products are digital, returns are not applicable. Refunds may be provided if you encounter technical issues we cannot resolve, or if the product has been misrepresented. Refund requests must be made within 7 days of purchase.
If a refund is granted:
- All rights to use the product will be revoked.
- You must permanently delete all downloaded files and any copies made.
To request support or a refund, please contact us at: info@marvelousdecay.com
🛡️ Chargeback Policy
Initiating a chargeback without first contacting us may result in the suspension of future access to products and licensing.
We actively dispute fraudulent chargebacks with evidence of delivery.
📬 Contact
For any questions, licensing concerns, or technical issues, please contact us through this page
We aim to respond within 24–48 hours on business days.